🔐Ledger®Login | Getting started | Ledger® Support
Welcome to the official guide on how to set up, access, and troubleshoot your Ledger® device login. This page includes Ledger® Support tips, how to get started with Ledger Live, and how to secure your crypto like a pro. Whether you’re a new user or need a refresher, this walkthrough covers it all.
📘 What is Ledger® Login?
Ledger® Login is the secure authentication method used to connect your hardware wallet (Ledger Nano S Plus, Nano X, or Stax) to the Ledger Live app. Instead of using passwords, Ledger uses hardware-level encryption, so only your device can approve actions with your crypto.
🛍️ Step 1: Purchase and Verify Your Ledger® Device
- Only buy from the official Ledger website or authorized resellers.
- Check the packaging — it should be sealed and untampered.
- Inside the box, you'll find the device, USB cable, recovery sheets, and instructions.
⚠️ Never use a pre-owned Ledger device. If it arrives initialized, return it immediately!
⚙️ Step 2: Set Up the Device
- Connect the device to your computer or mobile phone.
- Select “Set up as new device.”
- Choose a secure PIN code.
- Write down the 24-word recovery phrase on the sheet provided.
- Confirm the words on the device when prompted.
📲 Step 3: Install Ledger Live
- Download from the official website.
- Choose your OS: Windows, macOS, Linux, iOS, or Android.
- Install and open the app, then select your device model.
🔐 Step 4: Login with Ledger® Device
- Connect your Ledger device to your computer or phone.
- Enter your PIN code on the device.
- Launch Ledger Live and go to “Manager.”
- Install apps (e.g., Bitcoin, Ethereum) for supported assets.
- Use “Accounts” to access and manage your crypto.
📤 Step 5: Sending and Receiving Crypto
📥 To Receive
- Go to your account and click “Receive.”
- Verify the address on your device screen.
- Share the address with the sender.
📤 To Send
- Click “Send” in Ledger Live.
- Paste the recipient’s wallet address.
- Confirm details and approve the transaction on your device.
🛡️ Security Tips from Ledger® Support
- Never share your 24-word recovery phrase with anyone.
- Ledger will never ask for your recovery phrase.
- Only download apps and firmware from official sources.
- Use a strong PIN and keep your device updated.
- Back up your recovery phrase offline in a secure place.
♻️ Restore Access to Your Wallet
- Purchase a new Ledger device.
- Choose “Restore from recovery phrase” during setup.
- Enter all 24 words in the exact order.
- Your wallet and assets will reappear in Ledger Live.
🧠 Pro Tip: Use a fireproof backup tool to store your recovery phrase, such as Ledger’s Cryptosteel Capsule or Billfodl.
🧩 Troubleshooting Common Login Issues
- Device not detected: Try another USB cable or port, or restart Ledger Live.
- PIN forgotten: Reset the device and restore using your recovery phrase.
- Ledger Live crashing: Update the app or reinstall it from the official site.
- Firmware outdated: Connect to “Manager” and update securely.
📞 Contacting Ledger® Support
If you're stuck or unsure: